Investor Relations

We engage in various activities for different legal purposes. The table below outlines these legal reasons and the purposes of processing your data. We process your personal data in a controlled, restricted, and carefully measured manner for the following purposes. - PERSONAL DATA CATEGORIES
Identity information, contact information, customer transaction history, legal history, risk management, financial information, professional experience, visual and audio recordings, and transaction security information
WHY WE PROCESS YOUR PERSONAL DATA
To maintain thorough records of factoring transactions and the full range of products and services we offer, which may also encompass services provided as agents; to fulfill, execute, and revoke risk management transactions related to the customer/loan/service; to manage invoice transactions efficiently and accurately; to offer a comprehensive spectrum of products and services, including those that may be performed in accordance with the relevant legislation as stipulated in the factoring agreement; to fulfill our obligations and responsibilities in relation to these, establish contracts, execute our contractual and operational processes, and ensure compliance with internal systems, risk monitoring, and information obligations; to provide other services determined by the BDDK (Turkish Banking Regulation and Supervision Agency), receive requests for these services, conduct and execute the contracts and transactions concluded, and improve processes in compliance with Turkish Law No. 6361 on Financial Leasing, Factoring, Financing, and Savings Financing Companies (Law No. 6361), as well as other applicable regulations;
To establish our debt collection structuring policy, to conduct risk monitoring and analysis processes, create and implement surety or guarantee agreements when needed to secure legal relationships between our company and merchant customers (whether legal entities or individuals), and to determine the values of movable or immovable properties used as collateral for asset valuation;
LEGAL GROUNDS
In accordance with the provisions outlined in subparagraph (a) of paragraph 5/2 of the KVKK, where processing of personal data is expressly mandated by the law; in accordance with subparagraph (c), when it is essential to process personal data of contractual parties directly associated with the initiation or execution of a contract; and in accordance with subparagraph (ç), when the data controller is obliged by the law to fulfill its legal obligations; - PERSONAL DATA CATEGORIES
Identity information, contact information, customer transaction history, financial information, visual and audio recordings
WHY WE PROCESS YOUR PERSONAL DATA
To get in touch with you regarding our products or services, or for matters related to regulatory compliance and service provision purposes;
LEGAL GROUNDS
In accordance with the provisions outlined in subparagraph (a) of paragraph 5/2 of the KVKK, where processing of personal data is expressly mandated by the law; in accordance with subparagraph (c), when it is essential to process personal data of contractual parties directly associated with the initiation or execution of a contract; and in accordance with subparagraph (ç), when the data controller is obliged by the law to fulfill its legal obligations; - PERSONAL DATA CATEGORIES
Identity information, contact information, customer transaction history, legal history, risk management, financial information, professional experience, transaction and physical space security information
WHY WE PROCESS YOUR PERSONAL DATA
To examine the credit history of various parties involved, including natural person customers, owners, managers, shareholders, partners, representatives, or real beneficiaries of legal entity customers, as well as guarantors, assignment debtors, or those related to the factoring transaction, such as the drawer or endorser of a submitted check, as well as determining creditworthiness and collateral viability; to conduct intelligence and information research, manage risks, prevent fraudulent activities, and execute credit sales, allocation, disbursement, monitoring, and follow-up processes within the context of evaluating requests for factoring transactions;
To monitor and record all visits in order to maintain the physical security of Deniz Factoring’s facilities, including head office, branches, and other premises, to share them with relevant authorities when required, and manage emergency situations effectively;
LEGAL GROUNDS
In accordance with the legal requirements stipulated under Article 5/2 subparagraph (ç) of the KVKK which mandates that “it is necessary for the data controller to fulfill its legal obligations,” and subparagraph (f) which asserts that “data processing is obligatory for the legitimate interests of the data controller, as long as it does not infringe upon the fundamental rights and freedoms of the data subject”; - PERSONAL DATA CATEGORIES
Identity information, contact information, customer transaction history, legal history, risk management, financial information, professional experience, and transaction security information
WHY WE PROCESS YOUR PERSONAL DATA
In compliance with the relevant legislation, particularly Turkish Law No. 6361 and Turkish Banking Law No. 5411, to fulfill our legal obligations and cooperate with regulatory bodies and law enforcement agencies; to verify and update customer identity and contact information, keep data up-to-date, conduct risk analysis and management, and maintain information security processes; to conduct internal auditing, investigations, intelligence, and ethics audits; to conduct finance and accounting processes;
To adhere to the information storage, archiving, reporting, and disclosure obligations mandated by various authoritative bodies including the BDDK (Turkish Banking Regulation and Supervision Agency), SPK (Turkish Capital Markets Board), TCMB (Central Bank of the Republic of Turkey), the Turkish Ministry of Treasury and Finance, MASAK (Turkish Financial Crimes Investigation Board), TBB (Banks Association of Turkey), GIB (Turkish Revenue Administration), SGK (the Turkish Social Security Institution), KKB (Turkish Credit Bureau), KVK Kurumu (Turkish Personal Data Protection Authority), BTK (Turkish Information and Communication Technologies Authority), MMK (Turkish Central Registry Agency), KGF (Turkish Credit Guarantee Fund), and FKB (Turkish Association of Financial Institutions); to fulfill the information retention, archiving, reporting, and disclosure obligations specified by these entities and respond to information and document requests from these authorities in compliance with legislation aimed at preventing the laundering of the proceeds of crime and terrorism financing;
To obtain approval for commercial electronic messages pursuant to Turkish Law No. 6563 on the Regulation of Electronic Commerce and its subsequent regulations and utilize the system instrumental in enabling the management of the right of refusal and complaint processes (“İYS System”); to fulfill our obligations related to identity verification and access management in line with the Communiqué on the Management and Audit of Information Systems of Financial Leasing, Factoring, and Financing Companies;
LEGAL GROUNDS
Data processing activities are carried out on firm legal grounds, as expressly stipulated in Article 5/2, subparagraph (a) of the KVKK which mandates that “these actions are justified as they are explicitly mandated by law” and pursuant to subparagraph (ç) of the same article which adds “if it is compulsory for the data controller to fulfill its legal obligations”; - PERSONAL DATA CATEGORIES
Identity information, contact information, customer transaction history, transaction security information, financial information, and risk management
WHY WE PROCESS YOUR PERSONAL DATA
To ensure the effective implementation of DenizBank Financial Services Group’s compliance program across the financial group in strict accordance with Article 5 of the Turkish Regulation on the Compliance Program for Obligations Regarding the Prevention of the Laundering of the Proceeds of Crime and the Financing of Terrorism; to ensure customers can be recognized, enable the intra-group sharing of account and transaction information, and ensure that information on customers is accurate and up to date;
LEGAL GROUNDS
Data processing activities are carried out on firm legal grounds, as expressly stipulated in Article 5/2, subparagraph (a) of the KVKK which mandates that “these actions are justified as they are explicitly mandated by law” and pursuant to subparagraph (ç) of the same article which adds “if it is compulsory for the data controller to fulfill its legal obligations”; - PERSONAL DATA CATEGORIES
Identity information, contact information, customer transaction history, legal history, financial information, visual and audio recordings
WHY WE PROCESS YOUR PERSONAL DATA
To manage all requests and complaints, including those relating to customer relations, experience, satisfaction, complaints, objections, requests, and suggestions; to follow up on and implement all legal, enforcement, and legal follow-up and litigation processes before judicial and/or administrative authorities;
To prepare the consolidated financial statements of the parent companies within the framework of the Turkish Banking Law, to plan or execute relationships with parent companies, and to manage and assess risks; to provide risk, audit, and operational services together with subsidiaries within the framework of the Turkish Banking Law and relevant legislation; to provide risk, audit, and operational services in order to comply with the Capital Markets Board legislation;
LEGAL GROUNDS
Based on the legal grounds of “being necessary for the data controller to fulfill its legal obligations” under Article 5/2(ç) of the KVKK and “being necessary for the establishment, exercise, or protection of a right” under Article 5/2(e); - PERSONAL DATA CATEGORIES
Identity information, financial information, contact information, customer transaction history, and transaction security information
WHY WE PROCESS YOUR PERSONAL DATA
To manage, plan, and execute relationships and processes with our service providers, partners, or suppliers, and to fulfill our legal and commercial obligations under contracts with third parties with whom we have business relationships;
LEGAL GROUNDS
Pursuant to subparagraphs (c) and (ç) of Article 5/2 of the KVKK; - PERSONAL DATA CATEGORIES
Identity information, contact information, customer transaction history, and financial information
WHY WE PROCESS YOUR PERSONAL DATA
To carry out advertising, marketing, and promotional activities for our products and services, including surveys and statistical studies; to execute campaign processes and to communicate with you for these purposes, to offer you proposals, and to provide marketing-related commercial electronic message sending services
LEGAL GROUNDS
with your explicit consent under Article 5/1 of the KVKK. -